Welcome to PerfumePost. These Terms & Conditions (“Terms”) govern your use of our website (www.perfumepost.com), products, and vending machine services. By accessing or using any part of our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
PerfumePost is a UK-based fragrance company offering luxury perfumes, discovery samples, and a unique “test-before-you-buy” experience via vending machines placed in select London locations.
To use our website or purchase through our vending machines:
You must be at least 18 years of age
You must provide accurate and complete information when requested
You agree not to use our services for any unlawful or prohibited purpose
We strive to ensure accurate product descriptions, availability, and pricing. However:
Products may vary slightly in scent or appearance from promotional images
We reserve the right to modify or discontinue any product or service without notice
Availability of vending machine stock may vary by location and time
All prices are listed in GBP (£) and include VAT (if applicable)
Payment must be completed via approved payment gateways
Once an order is confirmed, it cannot be modified
All vending machine sales are final
Payments are accepted via contactless card or digital wallet
We offer delivery across the UK:
Estimated delivery times are provided at checkout but are not guaranteed
PerfumePost is not liable for delays caused by courier services, weather, or other external factors
Due to the nature of perfume products:
We do not accept returns of opened or used items
Unopened products may be eligible for return within 14 days of delivery
Refund requests must be submitted to info@perfumepost.com with proof of purchase
Vending machine purchases are non-refundable unless a fault occurs (e.g., product not dispensed). If this happens, please contact us with location, time, and proof of payment.
All content on this site — including text, logos, images, videos, and branding — is the property of PerfumePost and protected under UK copyright and trademark laws. You may not reproduce, copy, or exploit any part of our content without written consent.
We respect your privacy. Please refer to our Privacy Policy to learn how we collect, use, and protect your data in accordance with UK GDPR.
You agree not to:
Use our site or vending machines for illegal purposes
Attempt to hack, disrupt, or damage our systems
Misuse any information obtained from our site or services
PerfumePost is not liable for:
Any direct or indirect losses resulting from use or misuse of our products
Reactions or allergies caused by perfume ingredients (we recommend patch testing)
Service disruptions or issues beyond our control (e.g., technical errors, supplier delays)
We reserve the right to suspend or terminate your access to our website or services at any time, for any reason, without notice — especially if you breach these Terms.
These Terms are governed by the laws of England and Wales. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the UK courts.
If you have any questions or concerns about these Terms, please contact:
PerfumePost
📧 info@perfumepost.com
📞 +44 7444 642527 / +44 7458 394340
🌐 www.perfumepost.com
Explore a curated world of luxury fragrances. Test before you buy through our smart vending machines. Convenient, elegant, and always with you.
