Privacy Policy

Welcome to PerfumePost. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, website, and vending machine platforms across the UK.

By using our website or purchasing through our vending machines, you agree to the practices described in this policy.

Who We Are

PerfumePost is a UK-based luxury fragrance company offering curated perfume experiences, including a unique test-before-you-buy option via smart vending machines in popular London locations.

Our contact details:

• Phone: +44 7444 642527 / +44 7458 394340

• Email: info@perfumepost.com

• Website: www.perfumepost.com

2. Information We Collect

We may collect the following types of personal data when you use our services:

• Identity Data: Full name, gender, date of birth.

• Contact Data: Email address, phone number, delivery address.

• Payment Data: Billing information (processed securely via third-party payment providers).

• Technical Data: IP address, browser type, location, device information.

• Usage Data: How you interact with our website or vending machine services.

• Marketing Data: Preferences for receiving updates, promotions, and newsletters.

3. How We Collect Your Data

We collect data through:

• Online checkout or account registration

• Vending machine interactions (e.g., purchases, feedback, test selections)

• Contact forms or customer service inquiries

• Cookies and tracking technologies on our website

• Newsletter sign-ups and promotional campaigns

4. How We Use Your Information

We use your information to:

• Fulfil and deliver your orders

• Provide tailored fragrance recommendations

• Improve our website and customer experience

• Offer personalized promotions and updates

• Respond to customer service inquiries

• Comply with legal or regulatory obligations

5. Sharing Your Information

We never sell your data. We may share limited information with:

• Trusted third-party service providers (e.g., payment processors, delivery partners)

• IT and security partners for fraud prevention

• Legal or governmental bodies, if required by law

6. Marketing and Communication

You may receive promotional emails or SMS from us only if you opt in. You can unsubscribe at any time using the links in our messages or by contacting us at info@perfumepost.com.

7. Your Rights Under UK GDPR

As a UK resident, you have the right to:

• Access the personal data we hold about you

• Correct any inaccurate or incomplete data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to certain types of data processing

• Withdraw consent at any time

To exercise your rights, please email us at info@perfumepost.com.

8. Data Retention

We retain your information only as long as necessary to provide our services or meet legal obligations. When no longer needed, your data is securely deleted or anonymized.

9. Cookies

Our website uses cookies to enhance user experience and gather analytics. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

10. Security

We implement robust security measures, including SSL encryption and secure payment gateways, to protect your personal data from unauthorised access, disclosure, or misuse.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with an updated effective date.

12. Contact Us

If you have questions or concerns about this policy or your data, please contact:

PerfumePost
📧 info@perfumepost.com
📞 +44 7444 642527 / +44 7458 394340